With today’s development of technology, social media is playing a great part with one’s business marketing. We can simply say that every business needs the presence of social media. It allows the business to interact with its customers, increase awareness of your services and products, and thus boost your sales.
Having said that, it is also easy for the customers to leave feedbacks and reviews for the services they received. It is very rare that one will make a purchase without reading through online reviews. And most of the time, positive reviews have effects on convincing customers to buy the business services.
What a review can do for your business?
Some may ask how can a simple review affect one’s business. Understanding why you need online reviews can help you improve customer experience and also create a positive online mark.
Here are some vital impacts of positive reviews that are important for your business.
1. Reviews make you more visible.
Good reviews help your business rank in search engines. The more reviews that will mention your business name, the more your business will be relevant to the search engines result. Most people will look in search engines like Google and even on Facebook for recommendations before making decisions.
2. Reviews increase your credibility.
Your business needs credibility in order to sustain long-term growth. Even if you have many customers for the first half of your operation, you still need credibility and trust to keep those customers. Many positive online reviews can build your credibility because people will read positive words about your service.
3. Reviews can boost your sales.
Most of us are more likely to buy one’s business service when people around us, even if they are strangers, agree that it is a good decision. Positive online reviews are the strongest social proof and they greatly have an impact on sales.
Why do people look for reviews before making a buying decision?
Reviews have influenced the way people choose their service provider.
People look for proofs that the product or services are great choices. According to a study, 85% of customers read online reviews before making a purchase. Only about less than 10% of customers don’t read online reviews.
When it comes down to it, people want to hear recommendations from other people who already tried the services or products. And most of the time, they trust what they read.
It is said that when choosing products or services to use, customers often make emotional decisions. They can easily be convinced by positive reviews to make their first try of the service. And when they have positive reviews, it is much easier to influence them to be repeat customers.
How to encourage customers to leave reviews?
Let us face it. We can say that the best marketer of a business is their existing customers. In order for businesses to survive the online competition, they need happy and satisfied customers sharing their experiences. This is why it is important for them to leave positive reviews.
So how do you get your customers to write positive reviews?
1. Do a Good Job!
This is a simple and very obvious answer. This should go without even saying.
Making a solid and satisfying work will definitely influence your customers to give positive reviews. You have to take reviews and feedback seriously to make sure you are providing the best service. Happy customers are vital in gathering positive reviews.
2. Find the right time to ask.
Think about it: if you ask the customer for a review at the wrong time, it can result in them leaving negative reviews. So, make a strategic method when asking for reviews. You can ask them after the work is completed. This is the time when customers are feeling the strongest satisfaction.
3. Ask for reviews.
The best way to encourage customers to give you reviews is to ask them. You can do this in various ways – asking them personally, phone calls, texts or emails. Choose what method you are comfortable with.
A1 Pest Control Canberra lead the way with happy and satisfied customers who want to share their positive experience with others. Many of our customers have given positive reviews for job well done. Contact us to experience our satisfying services.
Here are some five-star reviews of A1 Pest Control Canberra services.
“Shannon was prompt, friendly and professional. Happy to recommend A1 to anyone needing pest control.” — Paul Dorsett
“Our dog has never been sick from the treatment and it has no odour. Staff are punctual, courteous and considerate.”— Camilla J.
“Excellent service and this is the 2nd time we used A1 Pest Control.” — Nandita Mathur
“The price is right and they are always quick to respond with questions asked. Could not be happier with the service I received. Thanks.”— Danny Winter
“The service, advice and support were exemplary. Every step in eliminating termites and protecting my home into the future was explained.” — Ginibi Robinson
What does it take to be an excellent service provider in the pest control industry?
We all want a solution for our pest problem that is long-lasting. So, choosing the best pest control service provider is important to achieve that goal.
A1 Pest Control Canberra is focused and determined to always provide the best solution to all of your pest problems. We have our well trained and professional technicians that give answers on how to protect your home against awful pests. They check all parts of your property and recommend the best method to effectively clean your affected areas.
We use environmentally friendly chemicals that are approved by the ACT government. Our chemicals are low to non-toxic, and safe to use around people and pets.
A1 Pest Control Canberra makes sure to attend to all our customer’s needs. We give detailed reports on how the pests are treated, what preparation and methods were used, and also recommendations for future protection. These are essential things that you need to know to protect your property better, which are exactly the same reasons why our customers love working with us.
We provide reputable pest control services. Call A1 Pest Control Canberra at 0407 065 413 now.